•    +91 99788 35084

Shipping Policy

  • Delivery Time:
    • Orders are processed once order confirmation and address verification have been obtained. Orders typically take between 24 and 48 hours to be processed and shipped.
    • Once parcel is shipped, it typically arrives in three (3) to ten (10) business days depending on location.
    • Weekends and holidays are excluded from processing and shipping times.
  • Shipping Status:
    • You will receive an email with tracking information when your order has been shipped.
    • If you don’t receive any email within in 48 hours, Please contact our customer care @ +91 99 788 35084
    • Your tracking information can also be found by logging into your account and viewing your orders.

 

  • Damaged Package or Incorrect Merchandise:
    • Do not accept a shipment if the package is damaged. Please contact our customer care @ +91 99 788 35084 within 24 hours to let us know that you have refused to accept the shipment as the package was damaged.
    • If you received incorrect merchandise, please contact our customer care @+91 99 788 35084 within two (2) days.
    • In case of damaged or incorrect merchandise, we will offer either exchange or refund. However, an exchange is subject to availability of the item in our stock. If the item is not available in our stock, then full refund will be issued.

 

  • Failed Deliveries:
    • If the customer is not available to receive parcel on first attempt then second attempt will be made after 48 hour.
    • After two failed attempts to reach the customer at point of delivery, courier will hold on to your parcel for 7 days before returning your parcel to us.
    • To avoid problems like this continue to keep track of your orders.

 

  • If customer reject COD package at the time of delivery, we will not process COD order again in future. Customer would have to do pre-payment.

 

Please call us for any questions or concerns: + 91 99 788 35084

 

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